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Disabled visitors

Access, circulation, tracing, information, communication, access to the cultural programme… Cité du Vin is accessible to the disabled visitors.

On 22nd March 2017, La Cité du Vin was granted the State Tourism and Disability accreditation for the four types of disability: auditory, mental, physical and visual.​

Enter, find your way and move around

  • If you have a physical disability 

The building is fully accessible to persons with reduced mobility, designated parking nearby with easy access, drop-off point close to the main entrance, priority cash-desk, adapted reception area, accessible toilets on every level, designated spaces in each area (auditorium, workshops, permanent exhibition), seating in each area, wheelchairs available for loan at the reception desk, Guide dogs accepted, staff trained to receive disabled visitors.

  • If you have a mental disability 

Easy access from outside, easy-to-find ticket desk at the entrance, elevators equipped with audio and visual indicators, convivial rest areas, directional signage, staff trained to receive disabled visitors.

  • If you have a visual impairment 

For improved comfort and security, we recommend that visitors with visual impairments be accompanied for the permanent exhibition. Tactile paths for easy access to the reception area from outside, elevator buttons with Braille code and surface relief, audio indicators for each level, audio announcements for information and programming, colour-contrast signage in large print, guide dogs welcome, staff trained to receive disabled visitors.

  • If you have a hearing impairment 

Magnetic loops available at the reception area, the shop, the reading room, the belvedere, the workshops and the auditorium, visual alarms in the toilets, elevators equipped with visual indicators, tools for written communication available at the reception area (slate board), member of staff trained in the use of French Sign Language (A1), staff trained to receive disabled visitors.

Access to the cultural programme

  • If you have a physical disability

Full access to the audio-visual content of the permanent exhibition and the temporary exhibition, easy-to-find designated seating for the seated theme areas, adapted height for display units and signage, easy-to-handle, tactile travel companion tool, access to facilities (guided tour, workshop...) and to the cultural events in the auditorium.

  • If you have a mental disability

Attractive and intuitive permanent exhibition, themed areas with multi-sensory elements, specific tour using easy-to-understand french language only via the travel companion tool, facilitation document for the temporary exhibition, access to facilities in French and in english (guided tour, workshop...). See the program in english on 

  • If you have a visual impairment

The permanent exhibition makes use of all the senses, and includes numerous sound, touch and olfactory elements.

Specific tour with audio-description in French only via the travel companion tool, replica objects available to touch in the gallery of civilisations, olfactory elements, access to the cultural facilities: certain workshops are naturally accessible thanks to their specific sensory approach. See the program in english on

  • If you have a hearing impairment

Subtitled content available in French via the travel companion tool, numerous visual elements, multi-sensory elements, cultural programme: scheduled tours of the temporary exhibitions in French Sign Language.

La Cité du Vin teams and pricing

Our teams are trained to receive disabled individuals to ensure that every single one of you receives a fitting, high-quality welcome. 
A reduced rate of 20% is available for the permanent exhibition and workshops, upon presentation of documentary evidence.
Admission is free for a chaperone, if stated on the documentary evidence.
Various additional tools and services are also available to ensure maximum convenience during your visit.

Accessibility events

Accessible visits for groups can be organised on booking.

You can also discover

  • Something for every taste! version easy to understand

    Family workshop version easy to understand

    Saturday 2th november 2019 at 4:30 pm
    Price for 1 adult-1 child (aged from 6) €17,00 

    Young and old can enjoy learning about the subtleties of taste with an original tasting session which will awaken all your senses. 


  • Upside down for blind

    Discovery workshop for blind

    Saturday 7th december 2019 at 2:00 pm
    Tasting workshop / Season ticket holders €12,00 - Full rate €15,00

    Take part in a tasting session in reverse mode: taste before you smell, smell before you see, put your senses to the test, experiment and learn!